Zyncd, a London, UK and Munich, Germany-based digital platform that activates customer networks for corporations, closed a funding round of undisclosed amount.
The round was led by J&T Ventures with participation from Texas Atlantic Capital (TAC). In conjunction with the funding, Adam Kočík from J&T Ventures and Marcus Englert from TAC joined Zyncd’s Board of Directors, which is chaired by Barry Libert, a US serial entrepreneur and angel investor.
The company intends to use the funds to accelerate its growth.
Led by Simon Schneider, CEO, Zyncd provides a digital platform that activates customer networks for corporations by offering a plug-in extension for webpages and communication channels. The core feature of the solution is a Q&A functionality where customers ask questions to receive answers from the community, this knowledge exchange leading to higher engagement, customer loyalty, and better quality content for SEO placement.
The company started out in the Wayra accelerator of Telefonica in Munich where its first customer platform was installed. Telefonica recently purchased a larger ZYNCD license to power its Open_Future user platform.