NewVoiceMedia, a near London, UK-based global provider of cloud customer contact platform, secured $30m in a new venture capital funding round.
Backers included new investor BGF Ventures (part of the Business Growth Fund) and existing investors Bessemer Venture Partners (BVP), Eden Ventures, Highland Capital Partners Europe, Salesforce Ventures and Technology Crossover Ventures (TCV).
The company intends to use the funds to accelerate its international growth plans, with a particular focus on the North American market, further expanding its US-based sales, marketing and professional services delivery teams and improving its product and platform capabilities.
Led by Jonathan Gale, CEO, NewVoiceMedia provides a cloud customer contact platform that integrates with Salesforce to connect organizations with their customers worldwide, enabling their sales and marketing team to deliver a more personalized customer experience.
The company, ehich now serves more than 500 customers, spanning 128 countries and six continents, including PhotoBox, MobileIron, TNT, Lumesse, Qlik, JustGiving, Canadian Cancer Society and Wowcher, has offices in Basingstoke, UK, San Francisco, USA, San Francisco, CA, New York, USA, Sydney and Melbourne, Australia, Brussels, Belgium, Copenhagen, Denmark, and Wroclaw, Poland.