DialogTech, a Chicago, IL-based provider of call analytics and automation platform, received a $10m credit facility.
Square 1 Bank provided the facility.
The company intends to use the funds to continue to grow operations.
Founded in 2007, DialogTech provides a platform to optimize the entire sales funnel. Its Voice360TM offers a suite of applications to control, measure and optimize the impact of phone calls throughout every stage of the customer lifecycle – from discovery to purchase to retention.
The company currentlu serves over 5,000 global customers including Uber, Zendesk, Sleep Train Mattress Centers, Experian, Yale University, etc.