Ciqual, an Edinburgh, Scotland-based provider of mobile broadband customer service solutions, has closed its latest investment round. Investors include Tomorrow Ventures, One97 Communications Limited, Par Equity and the Scottish Investment Bank.
This financing, whose amount remained undisclosed, will enable Ciqual to promote and distribute internationally their patented technology, Session Insight, which delivers accurate, real-time, dynamic view of mobile broadband service and user experience.
Led by CEO Tom Walls, Ciqual offers mobile broadband solutions that are designed to provide increased intelligence of the user experience, allowing sales teams to manage and report on individual and enterprise customers, marketing teams to improve their services and customer care to offer a better service.
The company operates through direct selling and channel partner relationships, including a worldwide agreement with Nokia Siemens Networks.
Customers include mobile operators in the UK, Italy, Spain, China and Australia.
FinSMEs
08/02/2011