Paradox, a Scottsdale, Arizona-based conversational AI platform allowing HR and talent teams to automate administrative tasks and deliver real-time candidate and employee communications, raised $40M in Series B funding.
The round was led by Brighton Park Capital. In conjunction with the funding, Mike Gregoire, the Partner who led the deal for Brighton Park Capital, will join Paradox as chairma.
The company intends to use the funds to accelerate product innovation, market expansion, and strategic acquisition.
Led by founder and CEO Aaron Matos, Paradox provides a conversational AI platform enabling HR and talent teams to automate administrative tasks and deliver real-time candidate and employee communications. Paradox is collaboratively integrated with many of the world’s leading recruiting and talent management systems, including Workday, ADP, Cornerstone, iCims, SmartRecruiters, HiredScore, Beamery, TMP, Avature, SmashFly/Symphony Talent, and TalentReef. Its AI assistant Olivia augments those solutions by automating common recruiting, HR, and talent management tasks — like answering candidate and employee questions, screening leads and applicants, automatically scheduling interviews, collecting feedback, streamlining onboarding, and hosting virtual events — all through conversational experiences. Olivia speaks more than 100 languages and engages anywhere conversations happen — via the web, text message, major messaging apps like Facebook Messenger, WhatsApp, and WeChat, and through voice assistants like Alexa and Google Assistant.
The startup serves 200+ global enterprise clients including McDonald’s, CVS Health, and Unilever.
Since its founding in 2016, Paradox has grown to more than 140 global employees.