Replicant, a San Francisco, CA-based provider of artificial intelligence-enabled voice technologies, raised $7m in seed funding.
Backers included participation from Atomic, Bloomberg Beta, Costanoa Ventures, and Norwest Venture Partners.
The company intends to use the funds to launch its platform solution based on artificial intelligence (AI) voice technology.
Led by newly appointed CEO Gadi Shamia, former Chief Operating Officer of cloud contact center leader, Talkdesk, Replicant is introducing an innovative way for contact centers to deal with customer service calls at scale. The company has built AI voice technology that enables full phone conversations between a bot and a customer. Once deployed, Replicant can take care of common call flows, and escalate the more complex and emotional calls to live agents.