Gladly, a San Francisco, CA-based customer service platform, raised $50M in Series D funding.
Backers included Future Fund and Glynn Capital and existing investors Greylock Partners, GGV Capital, and New Enterprise Associates.
The round, which brings its total raised to $118M, will enable the compamny to continue to expand its business reach.
Led by Joseph Ansanelli, CEO, Gladly allows business to consumer (B2C) customers to engage with their customers by putting them at the center of every conversation, and meeting them on the channels of their choice, such as voice, email, messaging, chat, and social media.
FinSMEs
29/01/2019