Decisiv, Inc., a Reston and Glen Allen, VA-based provider of Service Relationship Management (SRM) solutions, received $30m in equity funding.
Kayne Partners, the growth equity group of Kayne Anderson Capital Advisors, L.P., focused on enterprise software and tech-enabled business services companies, made the investment. As part of this financing round, Leon Chen, Partner at Kayne Partners, will join Decisiv’s Board of Directors, alongside Rob Shilton, Vice President at Kayne Partners.
The company intends to use the funds for growth and expansion in a range of industries in North America and globally.
Led by Dick Hyatt, President and CEO, Decisiv provides a cloud-based Service Relationship Management (SRM) platform for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets to improve service supply chain’s asset performance and utilization.
SRM aims to drive higher asset uptime and longer lifecycles by allowing original equipment manufacturers (OEMs), fleets, and service providers to communicate and collaborate, and by providing real-time management, integration services, and reporting and analytics solutions.
The solution is used by major commercial vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners.