Forethought, a San Francisco, CA-based AI company for knowledge professionals, secured $9m in Series A funding.
The round was led by New Enterprise Associates with participation from K9 Ventures and Village Global and a group of notable angel investors/entrepreneurs including Mathilde Collin (CEO/Co-founder of Front), Vlad Tenev (CEO/Co-founder of Robinhood), and Alexa von Tobel (CEO/Founder of LearnVest).
The company intends to use the funds to build deeper integrations for different helpdesks/workflows, add more knowledge sources, expand their product, design, and engineering teams as well as to bring on additional machine learning researchers and engineers.
Led by Deon Nicholas, CEO and co-founder, Forethought provides an AI platform for knowledge professionals to enrich their workflows with information proactively retrieved from enterprise knowledge bases. The company recently launched their flagship product–Agatha Answers–to augment customer support agents. Using AI, Agatha recommends answers for support agents within existing help desk tools.