TeamSupport, a Dallas, TX-based business to business customer support software solution, received a growth investment from Level Equity.
The amount of the deal was not disclosed.
The company intends to use the funds to accelerate the expansion of its technology, customer success, sales, and marketing initiatives.
Founded in 2009 by Robert C. Johnson, CEO, TeamSupport provides organizations with an external customer support solution that offers an array of tools that allows teams to work together, share information, and access their collective knowledge to solve customer challenges.
The solution features a Visual Support suite, Service Level Agreement (SLA) function, and IBM Watson-powered Sentiment Analysis.