virtualQ, a Stuttgart and Berlin, Germany-based enterprise software solution company, raised seven digit growth financing.
Backers included coparion, Constantia New Business and DON Ventures (Prof. Wolf Michael Nietzer) and angels such as Prof. Heinz-Werner Nienstedt and Detlev J. Hoch.
The company intends to use the funds to continue to expand operations and grow its sales efforts.
Co-founded by Jens Kühnapfel, Ulf Kühnapfel, and Niels Liebisch virtualQ develops virtual assistants to allow companies to create positive service experiences for their customers. They are used, for instance, to reduce waiting times on the phone, provide information to callers and answer recurring customer inquiries. The intelligent algorithms enable companies to optimally control incoming calls from its service center.
Customers inclue both national and international companies including Lufthansa Albatros, HanseMerkur, Capita, Österreichische Bundesbahnen (ÖBB), United Bank of Africa, Gothaer and Wien Energie.