Kustomer, a New York-based CRM platform for customer experience and support, raised $26m in Series B funding.
The round was led by Redpoint Ventures, with participation from Cisco Investments, Canaan Partners, Boldstart Ventures, and Social Leverage. Additionally, Tomasz Tunguz, Partner at Redpoint Ventures, will join Kustomer’s Board of Directors.
The company intends to use the funds to continue to expand operations and business reach.
Founded in 2015, Kustomer is an intelligence platform for customer experience that enables companies to know everything about every customer to drive informed actions. Used by Slice, SmugMug, Outdoor Voices, and others, the platform provides businesses with a full view of every customer’s lifetime unifying all relevant data, customer history, apps, and systems.