Guestfriend, a NYC-based intelligent automated messaging platform, raised $5m in seed funding.
Backers included Primary Venture Partners, Techstars Ventures and betaworks.
Founded in October 2017 by serial entrepreneur and 20-year hospitality veteran Bo Peabody, Guestfriend is an intelligent automated messaging platform which provides a chatbots-as-a-service for small businesses with a focus on restaurants as its first vertical, saving their staff time and increasing business by automatically answering menu questions, gathering leads, enabling reservations, and actively engaging with guests wherever they are online.
A restaurant’s virtual host can be deployed on their website, Facebook presence, Twitter page, and on their Google search result through Google My Business.
The company will soon launch Guestfriend on speech platforms like Alexa and Google Home. And while the current offering is focused on restaurants, the company is expanding into a number of other small business verticals, from spas and gyms to hotels and home services.