Electric, a NYC-based platform to provide an automated, intelligent IT support channel for small and midsized businesses, raised $9.3M in Series A financing.
The round was led by Bessemer Venture Partners, with participation from Bowery Capital and Primary Venture Partners. In conjunction with the funding, Bob Goodman from Bessemer will be joining Electric’s board of directors.
The company will use the funds to further develop its proprietary automation technology and to expand sales and marketing efforts to cities across the US.
Founded in October 2016 and CEO Ryan Denehy, Electric provides small and midsized corporate customers with an automated, intelligent IT support solution to get fast, efficient IT support across their organizations directly through Slack. Since inception, the company has signed over 130 customers and expanded service from their home market in New York to include a list of US cities including San Francisco, Los Angeles and Philadelphia.