Ujet, Inc., a San Francisco, CA-based real-time customer communications platform, raised a $25m Series B round of funding.
The round, which brings total funding raised to date to over $45m, was led by GV (formerly Google Ventures), with participation from new investor Citi Ventures, and existing investors Kleiner Perkins Caufield Byers and DCM Ventures.
The company intends to use the funds to scale the business and expand its geographic presence opening a New York office next month and EU headquarters in the second quarter of 2018.
Led by founder and CEO Anand Janefalkar, Ujet provides a cloud-based and mobile-ready platform that delivers a holistic voice and chat experience across all customer entry points—phone, web, and app. The company’s security and mobile SDK enables users to reach support teams from directly within their existing smartphone apps.