Topbox, a Potomac, MD-based customer touchpoint intelligence software, secured additional funding from Flyover Capital.
The amount of the deal was not disclosed.
The company intends to use the funds to continue development of its software.
Led by Jeff Yentis, President and Co-Founder, Topbox provides a cloud-based customer touchpoint intelligence software that reveals the source of friction points in the buyer and customer experience across all communication channels. The company works with best-known brands including global retailers, major financial institutions, cable & internet providers, and telecommunications providers.
The solution aggregates and synthesizes conversations to make omnichannel friction point discovery intuitive and fast.
Topbox’s development hub is located in Kansas City where it plans to continue hiring as it expands its software and list of clients.