Tethr, an Austin, Texas-based conversation intelligence company, raised $15m in Series A funding.
The round was led by Grotech Ventures with participation from MissionOG and a number of strategic investors.
The company will use the funds to build out its team, scale business operations, expand sales and marketing and advance key enabling technologies to support enterprises.
Led by Mike Mings, CEO, Tethr provides a platform that combines artificial intelligence and human intelligence, and leveraging customer loyalty insights from major consulting and research institutions to enable companies to gain business value from each customer conversation.
The solution provides organizations with a full and accurate understanding of what is said and meant by customers and employees during phone exchanges, and enables them to apply these insights to other engagement channels and business units through simple integration with popular BI and CRM tools.