Ngdata, a Gent, Belgium-based provider of customer experience management solutions, raised an additional $9.4m bringing the total Series B round to roughly $20m.
The round was led by Idinvest Partners with participation from existing investors including Pamica, SmartFin Capital, Capricorn Venture Partners, Nausicaa Ventures, and angel investors. In addition to the funding, Ngdata added Dominique Illien, CEO of Editions Lefebvre Sarrut (ELS), to its board.
The company intends to use the funds to accelerate sales and marketing, product innovation and acquisitions.
Led by Luc Burgelman, CEO, Ngdata provides customer experience operating system, Lily Enterprise™, which captures data across all channels and provides enterprises with real-time insights to drive improved customer experiences.
The solution is used by data-rich companies in financial services, media/publishing and telecom.