Inbenta, a San Mateo, CA-based enterprise-grade artificial intelligence solutions, raised $12m in Series B funding.
The round was led by Level Equity, with participation from Amasia and Scale Capital through its Amérigo Chile fund. In conjunction with the funding, founder and partner George McCulloch and Amasia chairman Ramanan Raghavendran joined Inbenta’s board of directors.
The company intends to use the funds to expand sales and marketing, and to further drive product development for its technology.
Founded in 2005 by Jordi Torras, CEO, Inbenta has developed natural language processing (NLP) technology that powers search, chatbots, and self-service solutions for customer support and e-commerce. Its products are now used by over 200 customers around the world, including Ticketmaster, B&H, CA Technologies and 8×8 to enhance customer engagement, increase retention, and drive sales.
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The company has offices in Spain, France, Brazil, and Chile.