Vizolution, a Port Talbot- and London, UK-based Software as a Service (SaaS) company offering omni-channel, digital solutions that streamline customer journeys for large contact centres, received £1.5M in venture debt.
BOOST&Co. provided the financing.
The funding will enable the business to accelerate its international growth and strengthen its development team.
Led by Bill Safran, Chief Executive Officer, Vizolution allows businesses to interact with customers and digitally send, receive, sign documents in real time. It offers:
– vScreen, a screen sharing solution that allows agents to do everything they can in a face–to-face meeting – including showing, sharing and electronically signing documents,
– vDoc, a secure portal that allows customers to securely sign, download, and upload documents at their convenience using any browser, on any device,
– vChat, which delivers an advanced web chat, enhancing a standard web conversation with images, electronic signatures, calculators and the ability to send and receive documents instantly, and
– vVid, an advanced video and telephony solution that is fully integrated with vScreen, allowing customers to both see and speak with a remote agent, enhancing their interaction.