Artificial Intelligence Customer Service Platform Parlamind Raises €1.5M

parlamindparlamind, a Berlin, Germany-based provider of Artificial Intelligence platform for customer service, raised €1.5m in seed funding.

Backers included Motu Ventures, Asgard Capital and

The company intends to use the funds to continue to develop the platform.

Founded in August 2015 by Dr. Tina Klüwer, Christian Wolf, Dr. Nuria Bertomeu Castelló and Tobias Lehmann, parlamind leverages Natural Language Processing and Machine Learning to provide a cloud platform platform for customer service. Currently used by a dozen online merchants, the service allows companies to recognize and analyze interactions to automate and optimize their customer experience.



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