Narvar, a San Bruno, CA-based premium post-purchase experience platform, raised $22m in Series B funding.
The round was led by Battery Ventures with participation from Fung Capital and existing investors Accel and Freestyle Capital. In conjunction with the financing, Roger Lee, general partner of Battery Ventures, will join Narvar’s board.
The company intends to use the funds to increase sales and marketing, accelerate new product development and solidify customer success efforts.
Led by Amit Sharma, founder and CEO, Narvar provides retailers with a premium post-purchase experience platform to deliver superior service through delivery tracking analytics, SMS shipping alerts, returns management, seamless feedback collection and timely communications.
Customers include more than 300 major retailers worldwide, with the list including Anthropologie, Bonobos, Nordstrom, Sephora, Neiman Marcus, Bass Pro Shops and Net-A-Porter.