Happy Returns, a Los Angeles, CA-based service for shoppers to return products purchased online to in-person Return Bars, raised $1.9m in seed funding.
The round was led by Upfront Ventures with participation from Lowercase Capital and Maveron, Andy Solomon (Sole Society), Brian Spaly (Trunk Club), Dennis Phelps (Institutional Venture Partners), Greg Fant (former Thumbtack), Jason Lehmbeck (Data Pop), Kara Weber (Brilliant Ventures), Rob Chesney (Trunk Club), and Rob Stevens (Matrix Partners).
Led by David Sobie, Co-Founder and CEO, Happy Returns provides retailers with a service designed to allow shoppers to return products purchased online to in-person Return Bars for an immediate refund. Beyond increasing shopper consideration and and satisfaction, the service also reduces retailers’ cost of returns by aggregating products for shipment and eliminating customer support calls inquiring about the status of returns.
The company has also lanched its first Return Bar at Santa Monica Place, which accepts Tradesy returns daily from 10am to 9pm and is located on the second floor of the mall. Happy Returns plans to build a network of Return Bar locations throughout Los Angeles later this summer and nationwide later this year.