QLess, a Pasadena, CA-based provider of customer experience and queue management software, secured US$3.5m in growth funding.
Wellington Financial provided the financing.
Co-founded in 2007 by Alex Bäcker and Tim McCune, QLess provides a cloud-based interactive platform leveraging learning algorithms and allowing employees to deliver accurate wait times via text or phone message and notifies customers when it’s their turn while management can get access to real-time reporting and analytics.
The queue management software is being used by a diverse range of industries.
Key partnerships include Vodafone, Dow Chemical, Renown Medical Group, the University of Texas, as well as government offices in Michigan, Nevada, Texas, New Jersey, Kansas, and many more.