inQuba, a Santa Monica, California-based specialist in managed Customer Experience (CX) software, received growth investment from Convergence Partners.
Convergence Partners Fund I (CPI), the vehicle through which Convergence Partners invests in software businesses, will hold a minority interest in inQuba post transaction.
The company intends to use the funds to further expand its presence and enhance its product offering to clients all over the world, mainly in the U.S.
Led by Michael Renzon, CEO, inQuba provides a software platform that collects and analyzes structured and unstructured data in real time allowing users to understand perceived performance across customer interactions, identify operational improvements and marketing opportunities and directly engage with customers to drive the customer experience.
Clients include multinational corporations from the financial services, insurance, retail, travel and telecommunications sectors, including Goodyear, Virgin Mobile, Suncorp, Telkom South Africa, and Vitality Life, among others.
FinSMEs
21/03/2016