Conversocial, a NYC-based social media enterprise company, raised $11m in venture capital funding.
The company will use the funds to further advance its product innovation and drive new market development.
Led by Joshua March, Founder and CEO, Conversocial provides global brands in hospitality, utilities, airlines and consumer brands with social customer service solutions to manage the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google+, Instagram and YouTube.
Clients include Hyatt, Sprint, Barclaycard, ConEdison, Co-operative Bank, Travelex and Google among a roster of more than 240 enterprises.
Conversocial is a Twitter Certified Partner and a Facebook Preferred Developer.