LeadDesk Raises €5.5M in First Funding

leaddeskLeadDesk, a Helsinki, Finland-based SaaS call center platform provider, raised €5.5m in its first round of funding.

The round was led by Dawn Capital with participation from Finnish Industry Investment. In conjunction with the funding, Teddie Wardi from Dawn Capital will join LeadDesk’s board of directors.

The company intends to use the funds to grow operations in European markets with a particular focus on UK/Ireland, Spain, and the Benelux region.

Founded in 2010 and led by Olli Nokso-Koivisto, LeadDesk provides a cloud-based SaaS outbound call center platform with browser-based contact center tools, operator services and contact data services.
The platform, device and telephony agnostic software is customizable with full multi-channel inbound features and complements leading CRM and ERP systems.

It is used by over 5,000 agents in more than 15 countries to make over 3 million calls per week with customers coming from diverse industry verticals, including finance, media, healthcare, publishing and energy.



Join the discussion