iYogi, a Gurgaon (India)-based provider of on-demand tech support for consumers and small businesses, raised $28m in Series E financing.
International investment firm Axon Partners Group, has invested in the company along with Madison India Capital and some existing investors.
The company intends to use the funds to grow in Spain and Latin America through partnerships with telecom companies. With its series E round, iYogi expects to double its revenue in the next 24 months. It recently launched its services in Spain through a partnership with Telefonica and established a service delivery center in the country.
Led by Uday Challu, co-founder and CEO, iYogi provides a proprietary technology platform for cloud telcos, technology retailers, OEMs and global service providers or BPO companies to offer SaaS based premium support services aimed at consumers and small businesses facilitating automation and collaboration across multiple skills, competencies and delivery models (remote and onsite).
Its hosted solution can be deployed across multiple contact centers, and with its embedded processes and best practices the platform offers out-of-the-box integration with existing systems including ERP, telephony and analytics. Customers can use iYogi for the setup, installation, networking, syncing, diagnostics, repair, security, optimization, and usability assistance for the technologies they use every day.
FinSMEs
12/05/2014