ResponseTek, a Vancouver, Canada-based provider of an enterprise Customer Experience Management (CEM) software solution, raised $6m in financing.
Backers included Beedie Capital Partners (BCP) and GrowthWorks.
The company intends to use the funds to continue to grow and expand into the Middle East and Asia.
Led by Syed Hasan, president and CEO, ResponseTek provides customer experience management software solutions for finance, telecommunications and retail enterprise.
The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction.
Founded in 1999, the company operates in over 30 countries throughout North America, Europe and Asia.