The company intends to use the funding for sales expansion, product development and founder liquidity.
Led by CEO Jeff Canter and CIO Ray Bohac, CallCopy provides innovative contact center software solutions including screen capture, quality improvement, analytics and workforce management. The company serves more than 500 unique customers at 750 sites.
In conjunction with the funding, Michael Kopelman, Partner at Edison Ventures, and Jim Kanir, Senior VP of Sales and Marketing at Edison-backed Billtrust, will join the company’s board. Chris Sklarin, Edison’s Ohio-based Investment Manager, will serve as Board Observer.